About2018-05-02T13:12:36+02:00
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DAMN GOOD SOAP COMPANY

The Damn Good Soap Company is a small family business situated in Utrecht, The Netherlands. We make all our products by hand and do this with a lot of attention and fun. We are proud of what we do and would like to keep that feeling. That’s why we only work with natural ingredient, so no additives or other chemical stuff is added. The products we make are honest products produced on a small scale so we kan keep doing it with the same amount of attention and fun as when we started.

FAQ

We stay in close contact with our customers. That way we know what is happening and where to tweak our business and our products. But we also know where the most questions are about, so why not make it easier for everyone and make a list of the questions you always wanted to know about Damn Good Soap, but were afraid to ask (in random order).

Handmade, so who makes it?2016-11-18T18:20:24+01:00

We make all our products ourselves, in the heart of The Netherlands in the city of Utrecht. And that’s what makes it fun for us. We took our time and researched how to make the very best goods and that is what we started doing, with a lot of love and attention. And we thinks that is the way it should be done. We make small batches so it stays fun, but also to be sure we know how each product is being made.

Natural, what does that mean?2016-11-18T18:20:19+01:00

In most cosmetics there is a lot of crap. All kinds of additions, chemicals etc to increase the scent, colour, foam, to make every product identical to the rest, to make it cheaper to produce, lots of reasons. We think this makes thing way to complicated and to be honest, you don’t need it to make a quality product. We make sure all our ingredients are pure, natural and honest. We buy them from companies that know where these products come from and how they are produced. And that’s all.

What makes your soap black?2016-11-18T18:20:12+01:00

That’s the active charcoal we use. We wanted black soap, and charcoal is a natural colourant, but we found out it is so much more. It is very purgatory for your skin. So our soap doesn’t just cleans, it does wonders for sensitive skin with acne or other skin related problems. And it still looks cool:)

What is the difference between your soaps?2016-11-18T18:20:06+01:00

We make 3 kinds of soap at this moment. Normal hand and body soap, beard soap and shaving soap. The basic ingredient in all the soaps are the same, but the ratios are designed for each use. Every oil and fat the soap is made from has its own character, one cleans, one nurtures, etc. The mix is what makes them Damn Good. Some add ons makes the soap even more purpose driven. Clay for the smooth feeling of the shaving soap, pumice for some extra scrub sensation for your beard.

Why use PET bottles and not glass bottles for your beard oil?2016-11-18T18:19:59+01:00

Most beard oil makes use glass botlles and most of them are brown. We don’t like the look of these brown bottles, so we wanted an alternative. PET has 4 advantages. 1. They are more sustainable. Sounds a bit strange, but research showed that when you take everything into account (production, transportation etc) PET won. 2. Glass bottles don’t fit through the average mailbox, so that would mean we have to ship everything as a package meaning an increased price for our customers from at least € 6,95. And you will have to wait for the mailman which personally, I don’t like. 3. Brown bottles are ugly. 4. This only came up much later in the process, but when you drop your beard oil, it will bounce right back, saving you money and glass pieces all over your bathroom.

How long does it take to receive my order?2016-11-18T18:19:50+01:00

Normally we ship all orders made before 4 o’clock on the same day and this means in the Netherlands you get your stuff the next day. This is no certainty though, because sometimes life gets in the way ? but I’ll do my best to get it your way asap. Abroad it depends. Belgium and Germany will take 3 or 4 workdays more and I think this is the case for most European countries. The States and other destinations will take around a week.

Where can I buy your goodies?2016-11-18T18:19:43+01:00

Next to our webshop, there is a growing dealer network across the globe. Check this list to get an idea.

How about the shelf life?2016-11-18T18:19:38+01:00

We don’t use chemical additives to keep our products perfect for years. But it is a product you should use, so that’s ok. All our products can be used one year after opening, and to be honest, if it’s not used up by then, you never will. There are some things you can do to improve the shelf life. Keep the products in a cool dark place for instance. Soap should be stored dry after use. All pretty logical, but now you know for sure. Because we always make small batches, you can be sure the product is fresh and doesn’t is already shelfed for a year before you buy it.

Can I return the goods?2016-11-18T18:19:31+01:00

If untouched you can return the goods to the address stated at the contact page. We like to know why though, so if yo can tell us in a note or by email we are thankful. Once received we will refund your payment.

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